Cybercriminals Are Using Remote Access Tools to Steal Cargo and Shipments

Cybercriminals Are Using Remote Access Tools to Steal Cargo and Shipments

Trucking and logistics companies are now the newest targets of cybercriminals — and this time, the goal isn’t just to steal data. It’s to steal the freight itself.

Researchers say hackers are using remote monitoring software — tools meant for legitimate IT support — to secretly break into logistics networks, delete bookings, and reroute shipments under fake company names.

🚛 How the Scam Works

Attackers have figured out that they don’t need to hack GPS systems or create complex viruses to cause chaos. Instead, they trick logistics workers into installing remote access programs that give them full control of company computers.

Here’s what typically happens:

• A hacker sends a fake email or message pretending to be a shipper, broker, or partner.

• The message includes a link or file that looks normal — maybe a “shipment form” or “quote request.”

• When the employee clicks it, it secretly installs a legitimate-looking IT tool such as ScreenConnect, SimpleHelp, or LogMeIn.

• Once the hacker has access, they can view shipments, delete orders, and rebook loads under fake carrier names — then make off with the cargo.

The goods most often targeted? Food, beverages, and other items that can be easily resold.

🧠 Why These Attacks Are So Effective

The scary part is that these hackers aren’t using viruses or malware.

They’re using real software that companies use every day to let IT teams fix computers remotely.

Because these tools are legitimate and often approved by antivirus programs, most security systems don’t see them as dangerous. That makes them a perfect disguise.

Even small, family-run freight companies are being hit — especially those that handle everything through email, spreadsheets, and load boards.

⚠️ Real-World Impact

Once hackers get in, they can:

• Delete legitimate loads and replace them with fake ones

• Lock dispatchers out of their systems

• Reroute trucks and steal shipments

• Use stolen information to trick other companies

For the victim, this can mean lost cargo, missed deliveries, and damaged reputations — not to mention serious financial losses.

🔒 How to Protect Your Business

You don’t need to be an IT expert to defend yourself — just take a few smart steps:

✅ Be suspicious of unexpected messages.

If an email asks you to open an unfamiliar file or click a link, call the sender first to confirm.

✅ Use only company-approved remote tools.

If you don’t recognize a program or didn’t install it yourself, report it to your IT team or MSP.

✅ Require two-factor authentication (2FA).

That extra verification step makes it much harder for hackers to log in, even with stolen passwords.

✅ Train your staff regularly.

Dispatchers and brokers are often targeted first. A few minutes of training can prevent a major loss.

✅ Partner with a Managed Service Provider (MSP).

An MSP can monitor your network, detect suspicious software, and stop these attacks before they escalate.

The Bottom Line

Cybercriminals are getting creative — mixing old-fashioned scams with modern technology.

The next time someone sends you a file or “tool” to install, take a step back. In logistics, one bad click can mean a missing truckload and thousands in lost revenue.

70% of all cyber attacks target small businesses. I can help protect yours.

#CyberSecurity #MSP #Logistics #Freight #DataProtection