Apple’s biggest AI promise has crumbled, now it’s asking rivals for help.

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Gigabit Systems
July 3, 2025
20 min read
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🍏 Siri’s Silent Retreat: Apple’s AI Gamble Fails Spectacularly

Apple’s biggest AI promise has crumbled — now it’s asking rivals for help.

A High-Tech Fumble on a Global Stage

When Apple launched the iPhone 16 in September 2024, it promised “Apple Intelligence” — a sleek AI-powered Siri that would automate mundane tasks and compete with the likes of ChatGPT and Gemini.

Spoiler: It never arrived.

Instead, Apple now faces shareholder lawsuits for misleading customers, and after months of delays, Bloomberg reports the tech giant is abandoning its in-house AI Siri project entirely.

Who’s Apple Calling for Backup?

Anonymous insiders say Apple is now in talks with:

  • OpenAI (ChatGPT’s creator)

  • Anthropic (maker of Claude AI)

Apple reportedly asked both companies to customize their large language models (LLMs) to run on Apple’s cloud infrastructure for internal testing.

Insiders suggest Apple favors Anthropic’s Claude, citing better privacy alignment — but nothing’s official yet.

Why This Matters to SMBs, Schools, Healthcare & Law Firms

Apple’s AI retreat isn’t just a tech headline. It’s a case study in over-promising and under-delivering — something every business leader can learn from.

It also signals that even giants like Apple are struggling to keep up in the AI arms race.

For business owners and tech decision-makers, here’s the takeaway:

  • ✅ AI isn’t magic—it needs infrastructure, transparency, and realistic timelines.

  • ✅ Rushing to adopt AI tools without vetting their true capabilities is risky.

  • ✅ Many AI models remain overhyped, especially regarding reasoning, privacy, and data security.

Key Lessons for Your Organization:

  1. Vetting AI Vendors Matters
    Don’t assume big names = best results. Assess privacy, reliability, and control.

  2. Don’t Blindly Follow AI Hype
    Focus on solving real business problems, not just chasing trends.

  3. Prepare for AI Dependency
    As major players offload AI tasks to third parties, your vendors may too. Know where your data goes.

  4. Build Flexibility Into AI Strategy
    Ensure your systems can adapt to changes in AI providers or technology shifts.

Apple’s Bigger Shift: The “Safe” AI Role?

Behind the scenes, Apple may be moving toward a supporting AI role instead of trying to lead. It recently pledged $500 billion to U.S. tech manufacturing, including data centers and engineering facilities — hinting at a long-term infrastructure-first strategy.

And just last month, Apple’s own Machine Learning Research team openly criticized the broader AI market for exaggerating AI capabilities — including claims from OpenAI about “reasoning.”

Bottom Line: Caution Is Creeping Into Big Tech

Apple’s decision to potentially outsource AI to rivals marks one of the first major signs that tech giants may begin pulling back from the AI hype cycle.

Whether it’s a sign of things to come or an isolated case remains unclear — but the message for businesses everywhere is the same:

Don’t get swept up in AI promises. Prioritize practical, proven solutions that truly benefit your team and customers.

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Apple AI, Siri, managed IT, cybersecurity, AI risk, SMB tech strategy, AI vendor security

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